Is BlackVault a gym?
No. It is the lead-follow-up system gyms, coaches, and nutrition brands use to reply faster and recover missed leads.
For Independent Fitness Business Owners
Every inbound lead answered within 60 seconds.
BlackVault is the automated lead follow-up system for gym, studio, coaching, and nutrition business owners—answering new enquiries day or night before they go cold.
Built for independent gyms, studios, coaches, and nutrition brands.
What you can verify
- Replies to inbound leads within 60 seconds.
- 3 live Vaults for gyms, coaches, and nutrition brands.
- Automated messages disclose themselves clearly by default.
- 14-day free trial, then month-to-month with cancel-anytime terms.
Fast answers
Clear up the last hesitation before a lead goes cold.
Most warm visitors are deciding whether this is for them and whether it moves fast enough. Answer both immediately.
How fast does it respond?
Within seconds. The system is built to answer new inbound leads in under 60 seconds.
What happens after a lead comes in?
The lead gets immediate follow-up, and you get the context needed to book the next step instead of chasing a cold enquiry later.
What if I already use a CRM?
BlackVault sits in front of it as the first-responder layer, so leads get captured and engaged before they go cold.
Right now
While you read this, it’s walking out the door.
These figures represent worldwide estimated revenue lost across each industry every second — calculated from global market sizes and industry-average missed-lead rates. They are illustrative estimates, not a measurement of your business. Your real number comes from the free audit.
Gyms & Studios
$0.00
estimated worldwide industry revenue lost since you opened this page
Illustrative estimate · industry average · not your business
Coaches
$0.00
estimated worldwide industry revenue lost since you opened this page
Illustrative estimate · industry average · not your business
Nutrition & Supplements
$0.00
estimated worldwide industry revenue lost since you opened this page
Illustrative estimate · industry average · not your business
You are leaking revenue every single day.
Missed calls & DMs
Every unanswered call is a customer who called a competitor next; most never call back.
No follow-up system
Leads go cold in minutes; industry estimates put 60–80% of pipeline lost without automated follow-up. (industry estimate)
Abandoned checkouts
Industry estimates put 70–80% of carts abandoned; one re-engagement sequence recovers hundreds to thousands a month. (industry estimate)
Silent past clients
Your existing list is your highest-converting audience, and most businesses never contact them again.
How It Works
Eight steps. Around the clock. No dropped balls.
The moment a lead reaches out — call, text, form, or DM — the automated recovery system goes to work. No waiting on a salesperson. No dropped balls at 2am. Every automated touchpoint identifies itself clearly, and the moment a lead needs a real conversation, it’s handed to your team.
01
Instant Automated Response
Automated reply within 60 seconds so the lead knows their message landed.
02
Missed-Call Text Recovery
Automated text back within seconds, keeps the conversation open, moves toward booking.
03
Smart Follow-Up
Automatic sequence until they reply, book, or opt out.
04
Lead Scoring
Hottest leads rise to the top.
05
Booking
Qualified leads go straight to a booking link.
06
Review Requests
Every customer invited to leave an honest review, automatically.
07
Reporting
Monthly dashboard of leads, response times, bookings, revenue attributed.
08
Human Handoff
When a lead needs a person, your team is notified and steps in.
Your Vault
Choose Your Vault.
Every vault is a fully automated revenue-recovery system built for your industry. Click through to see exactly what you get.
Flagship
FitVault
Gyms & studios
$199/mo
Missed-call recovery, lead follow-up, membership win-back, and booking automation — all in one system.
See FitVault →CoachVault
Trainers & online coaches
$99/mo
Instant automated response, smart follow-up sequences, and lead scoring built for solo coaches.
See CoachVault →NutriVault
Nutrition & Supplements
$149/mo
Abandoned cart recovery, lapsed-customer win-back, and automated enquiry follow-up.
See NutriVault →Coming soon
SaaSVault
SaaS businesses
$399/mo
Coming soon
AgencyVault
Agencies & consultancies
$299/mo
The opportunity
What you could be recovering.
We’re a new company building our first case studies — so instead of borrowing someone else’s numbers, here’s the honest math on what a recovery system can mean for a business like yours. These are illustrative estimates, not guarantees: what you actually recover depends on your lead volume, your market, and how fast you act.
Worked example
A quick, honest example. Say a gym takes 80 inbound leads a month and never reaches 40% of them. An automated recovery system could re-open contact with 20–30 of those leads — at a $150/month membership, that’s roughly $3,000–$4,500 a month in revenue that currently goes unanswered. Your numbers will differ; the free audit estimates yours specifically.
Founding clients
We’re onboarding our founding clients right now — and we’d rather earn a real result for you than show you someone else’s. Come in as one of our first, and we’ll build the case study around your numbers.
— The BlackVault Team
Our promise
Every claim on this page is something we can stand behind. No invented averages, no borrowed testimonials. When we have your results, you’ll see exactly how they were measured.
— Our promise to you
Built to be trusted.
Your customers always know what they’re talking to.
Every automated touchpoint in the BlackVault system identifies itself clearly, right at the start — so your customers always know when they’re hearing from the system versus a real person on your team. The moment something needs a human, it’s handed straight to you. That isn’t just good manners. Clear disclosure is now required in a growing list of states and countries — and it’s increasingly what customers expect before they trust a brand with their business. Run BlackVault and that disclosure is built in by default.
Missed-call SMS (example)
“Hey — you just called [Business] and we didn’t want to leave you hanging. This is an automated message, and a real team member will follow up shortly. What were you calling about? Reply STOP to opt out.”
Web chat (example)
“Hi — I’m BlackVault’s AI assistant. I can answer questions, walk you through pricing, and book a call right now. Prefer a person? Just say so and I’ll connect you.”
Pricing
Value-based. Zero risk.
CoachVault
Trainers & online coaches
$99/mo
- Missed-call text recovery
- Instant automated response
- Smart follow-up sequence
- Lead scoring
- Booking link integration
- Review request automation
- Monthly reporting dashboard
- Human handoff alerts
Flagship
FitVault
Gyms & studios
$199/mo
- All CoachVault features
- Multi-location support
- Advanced lead scoring
- Priority support
NutriVault
Nutrition & Supplements
$149/mo
- All CoachVault features
- Product-focused follow-up sequences
- Abandoned checkout recovery
Start free for 14 days. See it working before you pay a cent — then it’s simple month-to-month, cancel anytime. No contracts, no lock-in. We’d rather earn the next month than trap you into it.
Free Audit
Find out how much you’re losing today.
Enter your details and we’ll send a personalised revenue leak audit within 24 hours — an estimate of where your money is leaking and how to get it back. Free, no obligation.
Related Reading
Learn more about revenue recovery.
Gyms & Studios
How Gyms Lose Revenue From Missed Leads
Most gyms lose 30–50% of new membership enquiries because no one follows up fast enough.
Read the guide →
Coaches & Trainers
Why Coaches Lose Clients Before the First Call
Delayed follow-up is the silent killer of coaching businesses. Here’s how to stop it.
Read the guide →